Privacy Policy

Effective Date: 07/06/2025 Company Name: AI Boost L.L.C-FZ Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. Contact Email: [email protected]

  1. Introduction Welcome to AICaller.com ("we", "us", or "our"), a platform operated by AI Boost L.L.C-FZ. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. By using our website, platform, and services (collectively, the "Service"), you agree to the practices outlined in this Privacy Policy.

  2. Information We Collect We collect the following types of information: a. Personal Information Name, email address, phone number

Business details (company name, industry, website)

Billing information (via our payment provider)

b. Call & Voice Data Audio recordings and transcripts of calls made through our platform

AI-generated conversation metadata

Caller ID and call timestamps

c. Technical Data IP address, browser type, device information

Usage logs and analytics (via tools like PostHog or Google Analytics)

  1. How We Use Your Information We use your data to: Deliver and improve our AI calling services

Personalize your experience and support interactions

Monitor system performance and detect misuse

Provide analytics and reporting to you

Comply with legal obligations

  1. GDPR Compliance (EU Residents) If you are based in the European Economic Area (EEA), your data rights include: Right to access, correct, or delete personal data

Right to restrict or object to processing

Right to data portability

Right to withdraw consent

To exercise any of the above, email us at [email protected].

  1. HIPAA Compliance (U.S. Healthcare Clients) For clients in the healthcare industry, we offer HIPAA-compliant services upon request. If your organization requires HIPAA compliance: You must request and sign a Business Associate Agreement (BAA)

You are responsible for inputting only the necessary Protected Health Information (PHI)

We provide secure storage and transmission of PHI in accordance with U.S. HIPAA regulations

  1. Sharing Your Information We do not sell your personal data. We may share your data with: Service providers (e.g., hosting, telephony, analytics)

Legal authorities if required by law

Partners only with your explicit consent

All third parties are under confidentiality and data protection agreements.

  1. Data Retention We retain your data only as long as necessary: Call data is stored for up to 12 months (unless otherwise agreed)

Billing and account data is kept for legal and tax compliance

You may request data deletion at any time

  1. Security Measures We use: End-to-end encryption for voice data

Secure access controls for admin and user portals

Regular audits and vulnerability scans

However, no system is 100% secure. Users are responsible for using strong passwords and safeguarding their login credentials.

  1. International Transfers By using our service, your data may be transferred to and processed in countries outside of your own, including the United Arab Emirates and the United States. We ensure such transfers comply with applicable laws and include adequate protections.

  2. Children's Privacy Our platform is not intended for users under the age of 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

  3. Your Rights and Choices Depending on your region, you have rights to: Request access or deletion of your personal data

Opt out of marketing communications

Download your data in machine-readable format

Contact your local data protection authority if your request is not resolved

  1. Changes to This Policy We may update this Privacy Policy periodically. If we make material changes, we will notify users via email or the platform dashboard.

  2. Contact Us For any questions or requests related to this Privacy Policy: AI Boost L.L.C-FZ Meydan Grandstand, 6th Floor Meydan Road, Nad Al Sheba Dubai, U.A.E. 📧 [email protected]